Our return process takes 10 working days, We respect that you may occasionally need to return an item and offer a full refund or exchange on all items. Refunds or exchanges must be returned to us within 30 days of the product being received. Returned products must be in perfect original sale condition, unworn with tags still attached. Return postage is at the buyer’s own cost and risk. All items to be returned via tracked mail to ensure returns arrives safely. No refunds will be given for any items that go missing in the post. For hygiene purposes, no refunds or exchanges will be given for products that have aftershave, makeup, body odours or cigarette smoke on. How to return: To return your order, just follow the few simple steps below:
1. Email us firstname.lastname@example.org with your order ref 2. Let us know the reason for your return / exchange request 3. Arrangement for collection or delivery will be confirmed over email.